The City of Princeton, Indiana

Policy for Disconnect Day

Notice!

This is for all customers that have not paid their previously due - past due bill by the cut off deadline on the shut off notice.

Regardless of what you were allowed to do before when paying your past-due bill, this new policy is now in effect starting immediately! We no longer follow the old policy for shut off on past due accounts.

Any previous balance that has not been paid by the origional due date of the 15th in the month that your regular bills were received, will be subject to disconnection of service if it is not paid by 4:00 p.m. on the 16th of the following month.

Your shut off notice amount must be received in our office by 4:00 p.m. on the 16th

A payment put in the overnight drop box after 4:00 p.m. on the 16th may NOT keep your service from being disconnected if it is past due. The drop box is only opened at 8:00 a.m. each morning. Your payment dropped in there AFTER 8:00 a.m. will remain in the drop box until the next business day and will not be considered as paid until it is taken out.